Accessibility standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
WCAG 2.1 principles
- Perceivable: information must be presentable in ways users can perceive.
- Operable: interface components must be operable by all users.
- Understandable: information and UI operation must be understandable.
- Robust: content should work with a wide range of assistive technologies.
Accessibility features
Keyboard navigation
- All interactive elements are keyboard accessible
- Logical tab order throughout the site
- Visible focus indicators for keyboard users
- Skip links to main content areas
Visual design
- Contrast designed to meet WCAG AA expectations
- Scalable text up to 200% without loss of functionality
- Clear visual hierarchy with proper heading structure
- Alternative text for meaningful images
Screen reader support
- Semantic markup for proper content structure
- ARIA labels and descriptions where appropriate
- Descriptive link text and button labels
- Form labels associated with inputs
Responsive design
- Mobile-friendly layouts that work across devices
- Touch targets sized for accessibility
- Content reflows at different zoom levels
- Consistent navigation across pages
Assistive technologies
We aim for compatibility with common assistive technologies, including screen readers (JAWS, NVDA, VoiceOver, TalkBack) and other tools like voice recognition software, switch navigation devices, and magnification software.
Known limitations
While we strive for full accessibility, some areas may still need improvement:
- Some third-party embedded content may not be fully accessible
- Complex data visualizations may require alternative formats
- PDF documents may not yet meet accessibility standards
We welcome feedback on how we can improve.
Ongoing efforts
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User testing with people who use assistive technologies
- Accessibility built into design and development
Feedback and support
If you encounter accessibility barriers, contact us:
- Email: [email protected]
- Phone: +1 (347) 688-5021
- Address: San Francisco, CA 94103, United States
We aim to respond within 2 business days.
Alternative formats
We can provide information in alternative formats upon request:
- Large print versions
- Audio descriptions
- Plain text formats
- Braille
Third-party content
Some content is provided by third parties. While we work with partners to improve accessibility, we cannot guarantee the accessibility of all third-party content. If you encounter issues, contact us and we will work to find a solution.
Legal compliance
This statement reflects our ongoing commitment to comply with applicable accessibility regulations and guidelines, including the ADA, Section 508, and WCAG 2.1 Level AA.